Haiti Aviation Aircraft
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Contingency Plan
Plan For Lengthy Tarmac Delays

Haiti Aviation fully complies with all U.S. Department of Transportation rules regarding lengthy tarmac delays as required. In the event of a lengthy tarmac delay affecting Haiti Aviation’s scheduled and charter international flights that depart from or arrive at a U.S. airport, our contingency plan is as follows:

  1. Haiti Aviation will not allow its aircraft to remain on the tarmac at a U.S. airport for more than 4 hours before permitting passengers to deplane unless:-the pilot-in-command determines there is a safety-related or security-related reason why the aircraft cannot leave its position on the tarmac to deplane passengers; or -air traffic control advises the pilot-in-command that returning to the gate or another disembarkation point elsewhere in order to deplane passengers would significantly disrupt airport operations. 
  2. For all flights covered by this Plan, Haiti Aviation will provide adequate food and potable water no later than 2 hours after the aircraft leaves the gate (in the case of a departure) or touches down (in the case of an arrival) if the aircraft remains on the tarmac, unless the pilotin-command determines that safety or security considerations preclude such service.
  3. For all flights covered by this Plan, Haiti Aviation will provide operable lavatory facilities, as well as adequate medical attention if needed, while the aircraft remains on the tarmac.
  4. Passengers on the delayed flight will be notified of the delay every 30 minutes while the aircraft is delayed, including the reasons for any tarmac delay if they are known. Beginning 30 minutes after scheduled departure time and every 30 minutes thereafter, passengers will be notified that they have the opportunity to deplane from an aircraft that is at the gate or another disembarkation area with the door open, if the opportunity to deplane actually exists.
  5. Haiti Aviation will make sufficient resources available to implement this Plan.
  6. Haiti Aviation will coordinate this Plan with airport authorities, U.S. Customs and Border Protection, and the Transportation Security Administration at all U.S. airports that Haiti Aviation serves, including U.S. diversion airports.
Notifying consumers of known delays,  cancellations, and diversions.

Flight delays may occur due to unforeseen reasons. If such an event occurs, Haiti Aviation commits to notify our customers promptly within 30 minutes for any delay of more than 30 

minutes. Notices shall be made in the boarding gate area, on Haiti Aviation’s website, by telephone inquiry, and flight status displays at the airport and other flight notification available from Haiti Aviation.