Haiti Aviation fully complies with all U.S. Department of Transportation rules regarding lengthy tarmac delays as required. In the event of a lengthy tarmac delay affecting Haiti Aviation’s scheduled and charter international flights that depart from or arrive at a U.S. airport, our contingency plan is as follows:
Flight delays may occur due to unforeseen reasons. If such an event occurs, Haiti Aviation commits to notify our customers promptly within 30 minutes for any delay of more than 30
minutes. Notices shall be made in the boarding gate area, on Haiti Aviation’s website, by telephone inquiry, and flight status displays at the airport and other flight notification available from Haiti Aviation.